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Privacy Policy

Go-Forth Home Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and share information when you visit our website at www.go-forth.com or interact with us through our services, including website forms, phone, email, and text messaging. By using our website or services, you agree to the terms outlined in this policy.

We may collect personal information that you voluntarily provide, such as your name, phone number, email address, service address, communication preferences, and any details submitted through service requests, website forms, or direct communications with us. In addition, we automatically collect certain non-personal information when you visit our website, including your IP address, browser type, operating system, pages visited, and referring URLs. We may also collect information related to your service requests, such as service history, technician notes, and, when applicable, photos.

The information we collect is used to operate our business and provide a seamless customer experience. This includes scheduling and delivering services, communicating about appointments and service updates, responding to inquiries, processing payments, providing customer support, and improving our website and services. Where permitted by law, we may also use your information to send marketing or promotional communications.

By submitting your information through our website or other communication channels, you consent to being contacted by Go-Forth Home Services via phone, email, and/or text message regarding your request and related services.

If you opt in to SMS communications, you may receive transactional text messages related to appointments, scheduling, onboarding, customer support, account activity, service updates, or other operational communications. Where required by law, we will obtain separate consent before sending promotional or marketing text messages.

Message frequency may vary, and standard message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase, employment, or service. You may opt out of SMS communications at any time by replying STOP to any message or reply HELP for assistance. You may also contact us directly at (877) 274-1475 or by email at [email protected].

We do not sell or share your phone number with third parties for their own marketing purposes. If you provide your email address, you may receive service-related and, if opted in, marketing emails. You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and support marketing efforts. Cookies help us recognize repeat visitors and improve functionality. You may adjust your browser settings to decline cookies if you prefer, though some features of the site may not function properly as a result.\

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive information, such as payment data, is encrypted during transmission using secure technologies (SSL/HTTPS), and access to personal information is limited to employees who require it to perform their job responsibilities. While we take appropriate measures to protect your information, no method of transmission over the internet is completely secure.

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.

This website and our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in violation of the Children’s Online Privacy Protection Act (COPPA).

If we become aware that personal information has been collected from a child under 13 without verified parental consent, we will take reasonable steps to delete such information promptly

Recruitment Communications and AI Tools

As part of our recruiting and hiring process, we may use artificial intelligence (AI) or automated tools provided by third-party vendors to assist with candidate communications, interview scheduling, resume review, application screening, and workflow management

These tools may collect and process information provided by applicants, including contact information, resume and employment history, education and qualifications, responses to application questions, communication records, scheduling details, and technical information associated with the application process.

Automated tools are intended to support and streamline recruiting operations and are not intended to serve as the sole basis for employment decisions. Applicants may request reasonable accommodations, inquire about alternative application methods, or request human review of certain automated processes where applicable by contacting Recruitment at [email protected].

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. Sensitive information, including payment data, is encrypted during transmission using secure technologies such as SSL/HTTPS, and access to personal information is restricted to employees and service providers who require it to perform authorized business functions.

While we take commercially reasonable measures to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

We retain personal information for up to two (2) years from the date of collection or the last interaction with us, unless a longer retention period is required or permitted by law for legal, regulatory, tax, accounting, operational, or dispute-resolution purposes.

After the applicable retention period expires, personal information will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and company data retention practices.

North Carolina residents and certain other U.S. residents may have specific rights regarding their personal information under applicable privacy laws, including the North Carolina Consumer Privacy Act and similar state privacy regulations.

Subject to applicable legal limitations and verification requirements, you may have the right to:

  • Access – Request confirmation of whether we process your personal information and obtain access to the personal information we maintain about you.
  • Correction – Request correction of inaccurate or incomplete personal information.
  • Deletion – Request deletion of personal information we have collected about you, subject to certain legal or operational exceptions.
  • Data Portability – Request a copy of certain personal information in a portable and readily usable format.
  • Opt Out of Targeted Advertising – Request that we stop processing your personal information for targeted advertising or certain profiling activities where applicable.
  • Appeal – Appeal a decision related to a privacy rights request if your request is denied.

To submit a privacy rights request, you may contact us using any of the following methods:

To protect your privacy and security, we may request information necessary to verify your identity before processing your request.

We will acknowledge and respond to verified consumer requests within forty-five (45) days of receipt, unless an extension is permitted or required by law. If additional time is needed, we will notify you of the reason for the extension and the anticipated response timeframe

If we deny your request, you may appeal our decision by contacting us using the methods listed above.

We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any updates constitutes your acceptance of those changes.

If you have any questions about this Privacy Policy or believe we are not complying with it, please contact us at:

Go-Forth Home Services
Phone: (877) 274-1475
Email: [email protected]
Address: 4000 Ossi Court, High Point, NC 27265